.png){kind=small}
_edited.png)
The C.A.R.E Program | What Ongoing Hearing Support Really Means
- Lisa Noble-Smith
- Apr 7
- 2 min read
Successful hearing care doesn't end after the appointment; in fact, that's
where it really begins.
When most people think about hearing care, they think about the hearing test, or the hearing aids themselves.
But the truth is, successful hearing care doesn’t end after the appointment. In fact, that’s where it really begins.
At Caradoc Hearing, our CARE Program is designed to provide ongoing support, adjustments, and guidance, so your hearing continues to work for you, not just today, but long term.
Why Ongoing Hearing Care Matters.
Hearing is not static. It changes over time.
Even with the best technology, hearing aids require:
• Fine-tuning
• Adjustments based on real-life environments
• Ongoing monitoring
According to the Hearing Industries Association, patients who receive consistent follow-up care report higher satisfaction and better long-term outcomes.
Similarly, the American Academy of Audiology emphasizes that ongoing adjustments and support are critical for successful hearing aid use.
What is the CARE Program?
The CARE Program is our commitment to supporting your hearing beyond your initial visit.
It ensures that your hearing care evolves with you.
What’s Included
✔ Ongoing Adjustments & Fine Tuning
As you adapt to hearing aids, adjustments are often needed.
We take the time to refine your settings, so your hearing feels natural and comfortable.
✔ Scheduled Follow-Ups
Regular follow-up appointments allow us to:
• Monitor your progress
• Address concerns early
• Make proactive adjustments
Learn more about what happens after your fitting in our What to Expect at Your Hearing Aid Fitting Appointment in Strathroy blog.
✔ Repairs & Maintenance
Hearing aids are worn daily, so maintenance matters.
Our CARE Program includes support for:
• Repairs
• Cleaning
• Performance checks
✔ Annual Hearing Assessments
Your hearing can change over time.
Annual testing helps ensure your hearing aids continue to match your needs.
Learn more about hearing tests in our What to Expect at Your Hearing Aid Assessment blog.
✔ Complimentary Earwax Removal
Earwax buildup can affect both hearing and hearing aid performance.
We provide removal as needed to keep everything working properly.
Warranty & Protection
Your hearing investment is protected with:
✔ 3-Year Manufacturer Warranty
✔ 2-Year Loss & Damage Coverage ($250 deductible)
✔ 60-Day Return or Exchange Policy
This provides peace of mind as you adjust to your hearing aids.
Why This Matters.
Without ongoing care, even the best hearing aids may not perform as well as they should.
Many patients who struggle with hearing aids simply haven’t received the follow-up care needed to adjust them properly.
That’s why CARE is such an important part of what we do.
The Local Difference
In a community like Strathroy, care should feel personal.
You’ll see familiar faces at each visit, not rotating staff.
We take the time to understand your experience and adjust your care accordingly.
Because hearing care is not a transaction, it’s a relationship.
If you’re considering hearing aids, it’s important to understand not just the technology, but the support that comes with it.
Let’s start with a conversation.
Comments